Personal information on my certificate is either missing or incorrect.

Need more help?

If you didn’t update your profile before you took your quiz, you can do it now. Follow these steps:

2. On the upper right of the page click on the My Account icon or go directly to https://sensationalbrain.com/my-account/

3. Log in with your username and password.

4. You will be redirected to your dashboard page.

5. Click the Courses logo in the upper‑right. Or go directly to https://courses.sensationalbrain.com

6. Click the Courses logo in the upper, right-hand corner of the page. Or go directly to https://courses.sensationalbrain.com

7. Click on the profile icon in the upper right-hand corner of the page that looks like a person.

8. You will be presented with a form where you can edit the information you want to be printed on your certificate:

First Name: The name you wish to be printed on the certificate
Last Name: The last name you wish to be printed on the certificate
Credentials: Delete the text then add your information (OTR/L, COTA, etc.)
License: delete the text then add our license number. If you have more than one license, use this format: State, License # / State, License #
U.S. State/Country: This field is not transferred to your certificate:
- We use this field to identify states that contract with CE Broker to manage their CEUs.
- The top 10 countries are at the bottom of the list. If you do not find your country, use Other International.
Updating your profile automatically updates your certificate, so you can download it immediately.
Your profile remains for future courses unless you change it before taking the quiz.

9. Once you finish editing your information, scroll down and click the Update.

NOTE: Access to all materials, except certificates, expires 1 year from the purchase date.

If you still have issues with the information printed on your certificate, please contact us using the following form: