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I am getting an error when trying to play the video

Need more help?

If you are accessing your webinar at your organization, please check with your IT department to see if they are blocking our site or downloads.

Remember that you can access your webinar video by following these steps:

1. Go to https://courses.sensationalbrain.com

2. Scroll down to the Your Courses section

Access date

3. Open the course for which you need to check the materials.

Open course

4. Scroll down to the Course Content section

Course content

5. Open the Video section

Video section

8. Below the video title, you will find two tabs. Make sure the Lesson tab is highlighted; if it is not, click on it.

Access video

If you encounter an error when trying to watch the video, please contact us using the following form:

Customer cannot play the video of a webinar

Please use the following form to specify:

  • Your account email
  • The full name of the webinar