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I tried to access my course, but it says it is expired. But I need more time to complete it and obtain the certificate

Need more help?

I purchased a course, but it’s not in my account now.

I forgot to pay for my listing. How do I pay?

I didn’t receive the product(s) I ordered.

I passed my quiz; why didn’t I get my CEU certificate?

I never received the coupon code for the 20% discount on my first order.

You have 365 days from the purchase date to complete the course and obtain your certificate.

It is imperative that you complete your course within the stipulated timeline. However, if due to emergencies beyond your control you were unable to complete the course, please fill out the following form explaining your case.

The academic team at Sensational Brain will review your case and determine whether you qualify for an extension.

Customer asks for more time to complete a course

Please use the following form to specify:

  • Your account email
  • The order number
  • The full name of the webinar
  • A brief message explaining your situation
  •